RamProMaster 35002020Overview/ram/promaster-3500/2020/base/

2020 Ram ProMaster 3500

Factory specifications, fluid capacities, torque values, EPA fuel economy and the federal safety record for the 2020 ProMaster 3500.

The 2020 Ram ProMaster 3500, a heavy-duty commercial van, accumulated 112 owner complaints and 11 recalls, with the diesel fuel system emerging as the most frequently cited trouble area. This concentration of reported issues marks the model year as a notable point in the vehicle’s reliability history, signaling that potential buyers should carefully evaluate service records and recall compliance.

Model year2026202520242023202220212020

Quick specs

Fluid capacities, tune-up values and fuel economy at a glance.

Lug nut torque145.0 ft-lbsOEM · verified

Fitment & sizes

Replacement part sizes and factory part numbers — battery, bulbs, filters and belts.

From the factory this vehicle uses a BCI 49 Battery is vented to the outside of the vehicle · 800 CCA battery, OE oil filter 68191349AC. Each part links to every other vehicle that shares it, so a part you already stock may fit more of your fleet than you'd expect.

Battery groupBCI 49 Battery is vented to the outside of the vehicle · 800 CCAOEM · verified
Tire sizeLT225/75R16E, 225/75R16COEM · verified
Wheel / rim6.0 inOEM · verified

OE service part numbers OEM · verified

Engine oil filter68191349AC
Engine air filter52022424AA
Spark plugSP149125AF
BatteryBBH8F001AA
Front wiper blades68159681AA alt 68159682AA
Thermostat04893377AA alt 68136754AA
Cabin air filter68535618AA

Full specifications

Engine, drivetrain, dimensions and economy.

Dimensions & weight NHTSA vPIC

Overall length250.4 in
Overall width80.7 in
Overall height99.2 in
Wheelbase159.1 in
Curb weight5071 lb
Track (front / rear)71.3 / 70.5 in

Performance & power Independent road tests

0–60 mph, quarter-mile, horsepower and torque from independent road tests.

Independent road tests for the ProMaster 3500 of this era, listed by trim and engine — this page spans more than one engine, so no single horsepower figure is shown.

8.1–13.4 sec0–60 mph (tested)quickest 8.10 sec — 2014 ProMaster 1500 Cargo Van (136WB HR)
YearTrim / engine0–60¼ mileHPDrivetrain
2014ProMaster 1500 Cargo Van (136WB HR) 3.6L V68.10 sec16.50 sec280 hpFWD
2014ProMaster 2500 Cargo Van (159WB HR) 3.6L V68.20 sec16.50 sec280 hpFWD
2014ProMaster 2500 Cargo Van (159WB HR) 3.6L V68.50 sec16.80 sec280 hpFWD
2014ProMaster 1500 EcoDiesel Cargo Van (118WB LR) 3.0L Turbo Diesel I-413.40 sec19.70 secFWD

Service quick specs OEM factory data

Capacities, torques and tune-up values from the factory service manual.

Torque lug nuts to 145.0 ft-lbs.

Engine torques

Camshaft Bearing/Carrier Cap Bolts or Studs89.0 inch lbs. ft-lbs
Connecting Rod (Large End) BearingsUse new fasteners only.
Oil Pump to Cylinder BLock Bolts/Studs106.0 inch lbs. ft-lbs

Chassis torques

Lug Nuts145.0 ft-lbs

Battery & A/C

RefrigerantR134a
Refrigerant Capacity1.44 lbs
Standard BCI Group Number49
Standard BCI Cranking Performance800 cca
Optional BCI Cranking Performance950 cca

Factory maintenance schedule OEM · verified

Normal service, condensed from the factory interval matrix.

Under the factory schedule, replace the engine oil and filter every 10,000 mi; spark plugs every 100,000 mi; coolant every 10,000 mi. The big-interval services (every 10,000 mi for coolant, and the transmission fluid) are the ones owners most often skip — on a lower-mileage example, assume the original fluids are still in it and check them first.

Every 10,000 miBattery (inspect) · Brake System (inspect) · CV Joint Boot (inspect) · Engine Coolant System (inspect fluid level) · Engine Coolant System Hoses (inspect) · Engine Oil (drain & refill)
Every 20,000 miBrake Linings (inspect) · Cabin Air Filter (inspect) · Suspension System (inspect) · Tie Rod (inspect)
Every 30,000 miEngine Air Filter Element (replace)
Every 60,000 miTransmission Fluid & Filter (replace)
Every 100,000 miPCV Valve (inspect) · Spark Plugs (replace)
At 150,000 miEngine Coolant System (drain, flush & refill)

Owner how-tos

Condensed service procedures for routine maintenance. Procedures that require dealer diagnostic equipment are identified and summarized only.

Common procedures

Key fob — remote (RKE) programming programming new fob buttons Dealer tool OEM · verified
Tool requiredDRBIII scan tool (dealer / locksmith)
WhyTransmitter codes are written into the receiver in the passenger door module
Anti-theft (SKIS) — module initialization after immobilizer module replacement Dealer tool OEM · verified
When neededAfter Sentry Key Immobilizer Module (SKIM) replacement
Tool requiredDRBIII scan tool
Also requiredThe vehicle's four-digit PIN code

Reliability & federal safety record

Owner-reported issues, recalls, investigations and service bulletins on record with NHTSA — an unfiltered look at what owners actually experience.

The 2020 Ram ProMaster 3500 shows a distinct complaint profile dominated by fuel-related issues, with Fuel System, Diesel (19 complaints) and Fuel/Propulsion System (17 complaints) accounting for the majority of identified concerns, followed by Power Train (8) and Engine (7). While federal records for 20232024 indicate minimal new complaints (1–2 annually) with zero recalls or investigations, the 2020 model carries 5 crash complaints and 6 fire complaints, which are notable but not recalled under the federal system as of the available data. The Technical Service Bulletin activity shows 13 TSBs issued for 2023 versus only 1 for 2024, suggesting the vehicle's known issues have been substantially addressed through service communications in subsequent model years. Since the 2020 model predates the years with improved complaint metrics, it occupies an earlier position in the generation's issue-resolution arc. However, the absence of any NHTSA-mandated recalls for this model year is a positive signal. Given the fuel system complaint concentration and elevated crash/fire complaint counts, a prospective buyer should prioritize a thorough pre-purchase inspection focused on the fuel system and ensure all available TSBs have been performed before committing to this model year.

11
Open recalls
NHTSA campaigns
755
Service bulletins
Manufacturer communications
2
ODI investigations
Office of Defects Investigation
112
Owner complaints
5 involved a crash · 6 a fire

Owner complaints filed with NHTSA, by component

All 112 complaints on record, top 8 components.

Fuel System, Diesel19
Fuel/Propulsion System17
Power Train8
Engine7
Engine,Fuel/Propulsion System6
Tires5
Unknown Or Other4
Wheels4

Source: NHTSA Office of Defects Investigation complaint database.

Recalls NHTSA · verified

Showing 2 of 11 campaigns on record for this vehicle.

21V439000Engine And Engine Cooling:Engine:Oil/LubricationReported 10/06/2021

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume. Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at…

22V035000Visibility:Windshield Wiper/Washer:LinkagesReported 27/01/2022

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than… Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may…

Technical service bulletins NHTSA · verified

Showing 5 of 755 bulletins on record with NHTSA.

BulletinDateComponentSummary
1130702026-06-29Electrical SystemSWITCH – HEADLAMP
1130692026-06-29Electrical SystemSWITCH – HEADLAMP
S2208000045 REV.D2026-06-26StructureBackup Camera Poor Image Quality Inspection
1130652026-06-25Unknown Or OtherOUTLET - AIR CONDITIONING & HEATER
1130662026-06-25Unknown Or OtherOUTLET - AIR CONDITIONING & HEATER

Common OBD-II trouble codes

The most common OBD-II codes for this vehicle's emissions system. These are standardized SAE J2012 definitions, not vehicle-specific fault reports.

P0420
Catalyst system efficiency below threshold — Bank 1
P0300
Random / multiple cylinder misfire detected
P0171
System too lean — Bank 1
P0455
Evaporative emission system leak detected — large leak
P0128
Coolant thermostat below regulating temperature
P0442
Evaporative emission system leak detected — small leak

VIN tools

Decode factory build data for a specific vehicle by VIN.

VIN
Decode a VIN to confirm the transmission and build data for a specific ProMaster 3500. OEM
Build data
Plant, GVWR class, engine and body data for any 17-character VIN.
Recalls
Check open recall campaigns against a specific vehicle by VIN.

Vehicles with shared specs

Find every vehicle that shares this one's battery, bulbs, oil capacity, platform or parts.

Reference guides

Cross-vehicle references for the kinds of data on this page.

Frequently asked

Does the 2020 ProMaster 3500 have open recalls?

NHTSA lists 11 recall campaign(s) for this model year. Check your specific vehicle by VIN.