RamProMaster 25002024Overview/ram/promaster-2500/2024/base/

2024 Ram ProMaster 2500

Factory specifications, fluid capacities, torque values, EPA fuel economy and the federal safety record for the 2024 ProMaster 2500.

The 2024 Ram ProMaster 2500 is the latest iteration of the brand’s light‑duty cargo van, carrying forward the same body and platform architecture that has underpinned the model since its 2015 debut. Across its lifespan the vehicle has accumulated 54 owner complaints, with service‑brake issues emerging as the most frequent problem and five recalls recorded to date, yet the annual complaint count has fallen dramatically to just two in 2023—the lowest point in the 2015‑2023 record. This downward trend signals that the 2024 model sits at the most reliable point in the ProMaster’s recent history, suggesting incremental improvements in durability and after‑sales support.

Model year2026202520242023202220212020

Fitment & sizes

Replacement part sizes and factory part numbers — battery, bulbs, filters and belts.

From the factory this vehicle uses OE oil filter 68191349AC. Each part links to every other vehicle that shares it, so a part you already stock may fit more of your fleet than you'd expect.

Tail / brake / turnLAMPOEM · verified

OE service part numbers OEM · verified

Engine oil filter68191349AC
Engine air filter57009251AA
Spark plugSP225755AB
Battery68192809AB
Front wiper blades68159682AA alt 68159681AA
Thermostat68217305AH
Cabin air filter68535618AA

Full specifications

Engine, drivetrain, dimensions and economy.

Dimensions & weight NHTSA vPIC

Overall length236.2 in
Overall width80.3 in
Overall height99.2 in
Wheelbase159.1 in
Curb weight4956 lb
Track (front / rear)71.3 / 70.5 in

Performance & power Independent road tests

0–60 mph, quarter-mile, horsepower and torque from independent road tests.

Independent road tests for the ProMaster 2500 of this era, listed by trim and engine — this page spans more than one engine, so no single horsepower figure is shown.

8.1–13.4 sec0–60 mph (tested)quickest 8.10 sec — 2014 ProMaster 1500 Cargo Van (136WB HR)
YearTrim / engine0–60¼ mileHPDrivetrain
2014ProMaster 1500 Cargo Van (136WB HR) 3.6L V68.10 sec16.50 sec280 hpFWD
2014Cargo Van (159WB HR) 3.6L V68.20 sec16.50 sec280 hpFWD
2014Cargo Van (159WB HR) 3.6L V68.50 sec16.80 sec280 hpFWD
2014ProMaster 1500 EcoDiesel Cargo Van (118WB LR) 3.0L Turbo Diesel I-413.40 sec19.70 secFWD

Factory maintenance schedule OEM · verified

Normal service, condensed from the factory interval matrix.

Under the factory schedule, replace the engine oil and filter every 10,000 mi; spark plugs every 100,000 mi; coolant every 10,000 mi. The big-interval services (every 10,000 mi for coolant, and the transmission fluid) are the ones owners most often skip — on a lower-mileage example, assume the original fluids are still in it and check them first.

Every 10,000 miBattery (inspect) · Brake System (inspect) · CV Joint Boot (inspect) · Engine Coolant System (inspect fluid level) · Engine Coolant System Hoses (inspect) · Engine Oil (drain & refill)
Every 20,000 miBrake Linings (inspect) · Cabin Air Filter (inspect) · Suspension System (inspect) · Tie Rod (inspect)
Every 30,000 miBody Latches, Locks & Hinges (inspect) · Engine Air Filter Element (replace)
Every 100,000 miPCV Valve (inspect) · Spark Plugs (replace)
At 150,000 miEngine Coolant System (drain, flush & refill)

Owner how-tos

Condensed service procedures for routine maintenance. Procedures that require dealer diagnostic equipment are identified and summarized only.

Common procedures

Key fob — remote (RKE) programming programming new fob buttons Dealer tool OEM · verified
Tool requiredDRBIII scan tool (dealer / locksmith)
WhyTransmitter codes are written into the receiver in the passenger door module
Anti-theft (SKIS) — module initialization after immobilizer module replacement Dealer tool OEM · verified
When neededAfter Sentry Key Immobilizer Module (SKIM) replacement
Tool requiredDRBIII scan tool
Also requiredThe vehicle's four-digit PIN code

Reliability & federal safety record

Owner-reported issues, recalls, investigations and service bulletins on record with NHTSA — an unfiltered look at what owners actually experience.

The 2024 Ram ProMaster 2500 stands out against a backdrop of historically low complaint volumes in recent model years. From 2020 to 2023, total complaints remained minimal (3, 4, and 2, respectively), with zero recalls and few TSBs, suggesting a period of relative reliability after the 2015 model’s 23 complaints and 184 TSBs. In contrast, the 2024 model year already shows a concentrated spike in Service Brakes complaints (11), which alone exceeds the total complaints of any year since 2015, alongside 7 crash-related and 2 fire-related complaints. While no recalls or investigations are yet recorded, this abrupt rise in brake-related reports—without a specified root cause in the data—signals a potential regression in dependability. For a used car buyer, the 2024 ProMaster 2500 carries more uncertainty than the immediately preceding years, making it a riskier choice until the brake concerns are better understood.

5
Open recalls
NHTSA campaigns
288
Service bulletins
Manufacturer communications
0
ODI investigations
Office of Defects Investigation
54
Owner complaints
7 involved a crash · 2 a fire
NHTSA crash-test rating federal NCAP · out of 5 stars
Overall★★★★
Frontal★★★★
Side★★★★★
Rollover★★★★
Owner complaints by model year NHTSA · this generation & adjacent

Owner complaints filed with NHTSA, by component

All 54 complaints on record, top 8 components.

Service Brakes11
Engine4
Seat Belts4
Power Train4
Electrical System4
Tires4
Unknown Or Other2
Power Train,Engine2

Source: NHTSA Office of Defects Investigation complaint database.

Recalls NHTSA · verified

No recall campaigns on record with NHTSA for this vehicle as of the last data refresh.

Technical service bulletins NHTSA · verified

Showing 5 of 288 bulletins on record with NHTSA.

BulletinDateComponentSummary
S2508000025 REV. B2026-07-06Electrical SystemInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
1130702026-06-29Electrical SystemSWITCH – HEADLAMP
1130692026-06-29Electrical SystemSWITCH – HEADLAMP
9100803 Rev 12026-06-29Structure1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for…
S2208000045 REV.D2026-06-26StructureBackup Camera Poor Image Quality Inspection

Common OBD-II trouble codes

The most common OBD-II codes for this vehicle's emissions system. These are standardized SAE J2012 definitions, not vehicle-specific fault reports.

P0420
Catalyst system efficiency below threshold — Bank 1
P0300
Random / multiple cylinder misfire detected
P0171
System too lean — Bank 1
P0455
Evaporative emission system leak detected — large leak
P0128
Coolant thermostat below regulating temperature
P0442
Evaporative emission system leak detected — small leak

VIN tools

Decode factory build data for a specific vehicle by VIN.

VIN
Decode a VIN to confirm the transmission and build data for a specific ProMaster 2500. OEM
Build data
Plant, GVWR class, engine and body data for any 17-character VIN.
Recalls
Check open recall campaigns against a specific vehicle by VIN.

Vehicles with shared specs

Find every vehicle that shares this one's battery, bulbs, oil capacity, platform or parts.

Reference guides

Cross-vehicle references for the kinds of data on this page.

Frequently asked

Does the 2024 ProMaster 2500 have open recalls?

NHTSA lists 5 recall campaign(s) for this model year. Check your specific vehicle by VIN.