2018 Dodge Journey — 2.4L

The 2018 Dodge Journey sits in the mature, declining-complaint phase of its second generation, which launched in 2009 with an extraordinary 1,594 complaints and 8 recalls. From that troubled debut, complaint volume stepped down through each successive year, passing through a noisy 2014–2015 plateau (408 and 548 complaints respectively) before settling into the 92–222 range over the final four model years; the 2018 figure of 222 complaints is materially below the mid-generation average and well under the 2015 peak. However, its 6 recalls represent a notable uptick from the 2 recorded in 2017 and 1 in 2019, suggesting that while owners are filing fewer complaints, warranty campaigns were still actively addressing issues on these late-cycle vehicles. The complaint mix itself is dominated by Electrical System (24) and the catch-all Unknown or Other (22) categories, with Exterior Lighting and Seats trailing, and the relatively low 7 crash and 1 fire complaints indicate that the bulk of the issues are quality-of-ownership concerns rather than safety-critical failures. TSBs have similarly trended downward from a high of 248 in 2013 to 139 in 2018, reinforcing the picture of a platform whose rough edges had been progressively worked out. The 2018 model year is a defensible used buy—complaint volume is moderate and trending favorably, the recall count is the only real blemish, so a pre-purchase check that all six 2018 recalls have been completed is essential before signing.