ChryslerPacifica2020Overview/chrysler/pacifica/2020/base/

2020 Chrysler Pacifica

Factory specifications, fluid capacities, torque values, EPA fuel economy and the federal safety record for the 2020 Pacifica.

Transmission Automatic 9-spd

The 2020 Chrysler Pacifica, paired with an automatic 9-speed transmission, achieves EPA-estimated fuel economy of 19 mpg city, 28 highway, and 22 combined. Owner-reported issues for this model year total 162, with the electrical system as the top complaint area, alongside five recalls. This places the 2020 Pacifica far below the model’s peak of 1,482 complaints in 2017, marking it as a significantly more reliable vintage in the nameplate’s history.

Model year202620252024202320222021202020062004

Quick specs

Fluid capacities, tune-up values and fuel economy at a glance.

Lug nut torque100 ft-lbsOEM · verified
EPA fuel economy19/28/22 mpgEPA · verified

Fitment & sizes

Replacement part sizes and factory part numbers — battery, bulbs, filters and belts.

From the factory this vehicle uses a BCI Equipped with Start Stop: 48 Must use a AGM VRLA Battery. Battery is vented to the outside of the vehicle. Auxiliary Battery for Start Stop: 400; Without Start Stop: 94R · Equipped with Start Stop: 650 Must use a AGM VRLA Battery. Battery is vented to the outside of the vehicle. Auxiliary Battery for Start Stop: 200; Without Start Stop: 730 CCA battery, OE oil filter 68191349AC. Each part links to every other vehicle that shares it, so a part you already stock may fit more of your fleet than you'd expect.

Battery groupBCI Equipped with Start Stop: 48 Must use a AGM VRLA Battery. Battery is vented to the outside of the vehicle. Auxiliary Battery for Start Stop: 400; Without Start Stop: 94R · Equipped with Start Stop: 650 Must use a AGM VRLA Battery. Battery is vented to the outside of the vehicle. Auxiliary Battery for Start Stop: 200; Without Start Stop: 730 CCAOEM · verified
Tire size235/65R17 104TOEM · verified
Wheel / rim7; Option 1: 7; Option 2: 7.5 inOEM · verified

OE service part numbers OEM · verified

Engine oil filter68191349AC
Engine air filter68235291AB alt 68214516AA
Spark plugSP225755AB
BatteryBBAUX101AB alt BBH6A001AA
Front wiper blades68197138AC alt 68316740AA
Thermostat68217305AH
Cabin air filter68606186AA

Full specifications

Engine, drivetrain, dimensions and economy.

Engine & drivetrain NHTSA vPIC

TransmissionAutomatic 9-spd

Dimensions & weight NHTSA vPIC

Overall length204.3 in
Overall width79.5 in
Overall height70.1 in
Wheelbase122 in
Curb weight4330 lb
Track (front / rear)68.5 / 68.5 in
Weight distribution (front / rear)55/45

Ratings & economy EPA / vPIC

EPA city / highway / combined19 / 28 / 22 mpg
DrivetrainFront-Wheel Drive
Recommended fuelRegular Gasoline

Performance & power Independent road tests

0–60 mph, quarter-mile, horsepower and torque from independent road tests.

Independent road tests for the Pacifica of this era, listed by trim and engine — this page spans more than one engine, so no single horsepower figure is shown.

6.7–8.3 sec0–60 mph (tested)quickest 6.70 sec — 2017 Touring
YearTrim / engine0–60¼ mileHPDrivetrain
2019S Limited 3.6L V67.60 sec15.90 sec287 hpFWD
2021S Limited 3.6L V67.80 sec16.00 sec287 hpAWD
2021eHybrid Pinnacle 3.6L V6 + Elec 16-kWh7.90 sec16.10 sec260 hpFWD
2021Pinnacle 3.6L V67.90 sec16.10 sec287 hpAWD
2021Pinnacle 3.6L V68.00 sec16.20 sec287 hpAWD
2021S Limited 3.6L V68.30 sec16.30 sec287 hpAWD
2018Limited 3.6L V67.30 sec15.60 sec287 hpFWD
2018eHybrid Limited 3.6L V6 + Elec 16-kWh7.40 sec15.80 sec260 hpFWD

Service quick specs OEM factory data

Capacities, torques and tune-up values from the factory service manual.

Torque lug nuts to 100 ft-lbs.

Engine torques

Camshaft Bearing/Carrier Cap Bolts or Studs89.0 inch lbs. ft-lbs
Engine Flywheel Bolts70.0 ft-lbs
Oil Pump to Cylinder BLock Bolts/Studs106.0 inch lbs. ft-lbs

Chassis torques

Lug Nuts100 ft-lbs

Ignition

Ignition Coil Primary Resistance0.6-0.9 ohms
Ignition Coil Secondary Resistance6,000-9,000 ohms

Battery & A/C

RefrigerantR1234yf
Oil GroupPAG
Oil Type46YF
Oil Capacity6.42 oz

Service checks

Regulated Fuel System Pressure (With Vacuum)58.0 + or - 5.0 psi

Brakes

Brake Caliper Bolt to Carrier TorqueFront: 27.0 ft-lbs; Rear: 19.0 ft-lbs
Brake Caliper Carrier to Hub Bolt TorqueFront: 149.0 ft-lbs; Rear: 110.0 ft-lbs
ABS Sensor TorqueFront: 6.0; Rear: 6.0
Vented Rotor Minimum Thickness after RefinishFront: 1.040; Rear: .409
Maximum Rotor Runout.0008

Multi-step torque procedures OEM · verified

Crankshaft Pulley and/or Damper Bolts — tightening sequence 1 stages
130 ft. lbs., step 2: 10530 ft. lbs
Crankshaft Pulley and/or Damper Bolts — tightening sequence 1 stages
130.0 ft. lbs., Step 2: 115°30 ft. lbs
Cylinder Head — tightening sequence 1 stages
122.0 ft. lbs., Step 2: 33.0 ft. lbs., Step 3: 33.0 ft. lbs., Step 4: 125° do not use a torque wrench to turn., Step 5: In reverse order loosen all fasteners., Step 6: 22.0 ft. lbs., Step 7: 33.0 ft. lbs., Step 8: 33.0 ft. lbs., Step 9: 130° do not use a torque wrench to turn.22 ft. lbs

Factory maintenance schedule OEM · verified

Normal service, condensed from the factory interval matrix.

Under the factory schedule, replace the engine oil and filter every 10,000 mi; spark plugs every 100,000 mi; coolant every 10,000 mi. The big-interval services (every 10,000 mi for coolant, and the transmission fluid) are the ones owners most often skip — on a lower-mileage example, assume the original fluids are still in it and check them first.

Every 10,000 miBattery (inspect) · Brake System (inspect) · CV Joint Boot (inspect) · Engine Coolant System (inspect fluid level) · Engine Coolant System Hoses (inspect) · Engine Oil (drain & refill)
Every 20,000 miBrake Linings (inspect) · Cabin Air Filter (replace) · Parking Brake System (inspect) · Suspension System (inspect) · Tie Rod (inspect)
Every 30,000 miEngine Air Filter Element (replace)
Every 100,000 miPCV Valve (replace) · Spark Plugs (replace)
At 150,000 miDrive Belt (replace) · Drive Belt Tensioner (inspect) · Engine Coolant System (drain, flush & refill) · Hybrid Inverter (drain, flush & refill coolant)

Owner how-tos

Condensed service procedures for routine maintenance. Procedures that require dealer diagnostic equipment are identified and summarized only.

Common procedures

Key fob — remote (RKE) programming programming new fob buttons Dealer tool OEM · verified
Tool requiredDRBIII scan tool (dealer / locksmith)
WhyTransmitter codes are written into the receiver in the passenger door module
Anti-theft (SKIS) — module initialization after immobilizer module replacement Dealer tool OEM · verified
When neededAfter Sentry Key Immobilizer Module (SKIM) replacement
Tool requiredDRBIII scan tool
Also requiredThe vehicle's four-digit PIN code

Reliability & federal safety record

Owner-reported issues, recalls, investigations and service bulletins on record with NHTSA — an unfiltered look at what owners actually experience.

The 2020 Chrysler Pacifica sits at the tail end of a steep downward trend in consumer complaints. The generation peaked catastrophically in 2017 with 1,482 complaints and 11 recalls, then fell to 821 in 2018, 337 in 2019, and reached its nadir of 162 complaints in 2020—the lowest of the production run outside 2016's negligible 2 complaints. Recall frequency similarly declined from 9 in 2019 to 5 in 2020. However, 2021 reversed this trajectory with a spike back to 349 complaints, and subsequent years have remained elevated, suggesting the 2020 model benefited from early manufacturing fixes but that some underlying issues persisted. The top complaint categories—electrical system (20), steering (18), and engine (15)—indicate ongoing drivetrain and control-system concerns rather than a single defect. With 7 crash-related complaints and 3 fire-related complaints recorded, these represent a small fraction of the 162 total but warrant verification that any used example has had its recalls addressed. The 2020 Pacifica, being the post-launch trough year with the fewest complaints and lowest recall count in the generation, offers the best statistical risk profile within this production cycle, though the subsequent rebound in 2021-2022 complaints means thorough pre-purchase inspection and recall verification remain essential.

5
Open recalls
NHTSA campaigns
548
Service bulletins
Manufacturer communications
2
ODI investigations
Office of Defects Investigation
162
Owner complaints
7 involved a crash · 3 a fire
NHTSA crash-test rating federal NCAP · out of 5 stars
Overall★★★★★
Frontal★★★★★
Side★★★★★
Rollover★★★★
Owner complaints by model year NHTSA · this generation & adjacent

Owner complaints filed with NHTSA, by component

All 162 complaints on record, top 8 components.

Electrical System20
Steering18
Engine15
Power Train11
Electrical System,Engine11
Power Train,Electrical System7
Unknown Or Other7
Power Train,Electrical System,Engine5

Source: NHTSA Office of Defects Investigation complaint database.

Recalls NHTSA · verified

Showing 2 of 5 campaigns on record for this vehicle.

20V191000Back Over Prevention: Sensing System: CameraReported 10/09/2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and… Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an…

23V010000Electrical System:Wiring:Connectors/Plugs/ReceptaclesReported 17/01/2023

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of…

Technical service bulletins NHTSA · verified

Showing 5 of 548 bulletins on record with NHTSA.

BulletinDateComponentSummary
S2208000045 REV.D2026-06-26StructureBackup Camera Poor Image Quality Inspection
S26230000462026-06-25StructureCalibration Requirements For The Power Sliding Door Module (PSDM).
S2623000041 REV.A2026-06-19StructurePower Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar…
1128572026-06-15Unknown Or OtherHEATER - ELECTRIC COOLANT
1128562026-06-15Unknown Or OtherHEATER - ELECTRIC COOLANT

Common OBD-II trouble codes

The most common OBD-II codes for this vehicle's emissions system. These are standardized SAE J2012 definitions, not vehicle-specific fault reports.

P0420
Catalyst system efficiency below threshold — Bank 1
P0300
Random / multiple cylinder misfire detected
P0171
System too lean — Bank 1
P0455
Evaporative emission system leak detected — large leak
P0128
Coolant thermostat below regulating temperature
P0442
Evaporative emission system leak detected — small leak

VIN tools

Decode factory build data for a specific vehicle by VIN.

VIN
Decode a VIN to confirm the transmission and build data for a specific Pacifica. OEM
Build data
Plant, GVWR class, engine and body data for any 17-character VIN.
Recalls
Check open recall campaigns against a specific vehicle by VIN.

Vehicles with shared specs

Find every vehicle that shares this one's battery, bulbs, oil capacity, platform or parts.

Reference guides

Cross-vehicle references for the kinds of data on this page.

Frequently asked

Does the 2020 Pacifica have open recalls?

NHTSA lists 5 recall campaign(s) for this model year. Check your specific vehicle by VIN.

What gas mileage does the Pacifica get?

EPA figures are 19 city / 28 highway / 22 combined mpg.